If you are unhappy with your order for any reason, return your merchandise to BBQOysterGrill.com within 30 days in its original package (unused and in its original condition) and we will issue you a full refund or exchange less shipping/handling costs. Contact us for further details.
If the product is damaged in any way, neither the purchase price nor shipping charges will be refunded, whether purchased by check, cash or credit card, and the product shall be posted back to the customer.
Original (or legible copy) of purchase receipt must be provided stating name of product and date of purchase. The receipt must show the product was purchased directly from BBQOysterGrill.com.
If you decide to cancel an order before it has been shipped, contact us immediately. We will cancel the shipping and issue a refund.